NH농협손해보험

NH NongHyup Insurance's mobile service provides access to necessary insurance services anytime, anywhere using smartphones and tablet PCs via mobile carrier networks (3G or LTE) and wireless LAN (Wi-Fi).

It offers a variety of NH NongHyup Insurance insurance services, direct insurance, and customer convenience services.

[Key Features]

∎ Insurance Contract Inquiry: Inquiry of insurance contracts, inquiry of premiums for reinstatement of lapsed contracts, etc.

∎ Deposit & Withdrawal Services: Application for maturity refund, withdrawal of subscription, etc.

∎ Loan Services: Inquiry of insurance contract loan status, inquiry of credit/collateral loan status, etc.

∎ Insurance Claim/Inquiry: Inquiry of insurance benefits, insurance claim (accident reporting), etc.

∎ My Page: Financial transaction information settings, change of personal information, consultation status, e-civil complaint status, etc.

∎ Direct Insurance: Inquiry of direct insurance products, simplified premium planning, insurance contract, etc.

* To ensure safe financial transactions, the NH NongHyup Insurance Mobile Branch Service cannot be used on devices that have been tampered with or arbitrarily modified (rooted, jailbroken).

* Please perform a complete factory reset on the affected device through the manufacturer's A/S center, etc., before installing and using the NH NongHyup Insurance Mobile Branch Service app. * Rooting, Jailbreaking: Cases where the device's OS has been arbitrarily modified or altered by malware, etc. (The security is compromised, and the safety of transactions cannot be guaranteed)

[Details of Access Permissions for NH NongHyup Insurance]

1. Essential Access Permissions

- Phone Permission: Network check, making calls

2. Optional Access Permissions

- Photo Permission: Attaching photos for insurance claims and customer feedback

- Camera Permission: Attaching photos for insurance claims and customer feedback

- Microphone Permission: Voice menu navigation service

- Address Book Permission: Selecting friends for gifting insurance

NH NongHyup Insurance will continuously strive to always understand the customer's heart and remain faithful to customer values.

[Visible ARS Service]

∎ Upon initial app installation, informational or commercial mobile content provided by the call counterpart is displayed with the user's consent. (Visible ARS, incoming call screen, purpose of call upon termination, etc.)

* Service Intent Provided by: Partner Company Colgate Co., Ltd.

* Service Refusal: 080-135-1136